Visitor Information

While Dundee Science Centre is currently under a redevelopment project, our Ground Floor exhibit is closed while construction takes place. Our Early Years Sensory area will also be closed and we will no longer being delivering story time for the time being due to Coronavirus restrictions. We hope that once our exhibits are completed and we fully re-open we will have a whole area dedicated to our Early Years.

Unfortunately, we will only be able to admit pre-booked visitors therefore we recommend that all our visitors book and pay for their tickets beforehand arriving to Dundee Science Centre.

Yes, if you are unable to attend due to government restrictions, feeling unwell or have COVID-19 symptoms, please contact staff@dundeesciencecentre.org.uk to rearrange or cancel your booking. We will not be able to refund you if we are not alerted by e-mail ahead of your allocated arrival time.

Our visitor numbers will be limited and significantly lowered to ensure that our centre will not be busy at any given time.

Yes. We will be using Dundee and Angus Chamber of Commerce’s Trace and Trace app. All visitors will be asked to complete a Track and Trace online form prior to your visit. We do not store or have contact to your contact information. Your details will be kept safe and secured, this information will only be made available to the NHS Test and Protect team or the purpose of contact tracing should they require it.

We are an open plan facility with plenty of ventilation - all doors to rooms will remain open and if needed entrance and exit doors will be kept open.

Yes, all visitors are required to wear a face covering during their visit unless they are children aged under 5 years or are exempt for health reasons.

We are a hidden disability friendly premises, if you have a condition that prevents you from wearing a face mask, you can wear a sunflower scheme lanyard, we will have lanyards and badges available at reception.

Yes, we ask that our visitor keep a safe distance from other visitors (we recommend a 2m distance). We have significantly reduced the number of people who can visit us on any given day and we will be operating a time entry to keep the visitor numbers low within the centre. There will be signage on the floors, walls and screens to remind our visitors to socially distance in the centre.

Your 2 hour ticket will include:

• 30 minutes in our we are Inventing exhibition
• 30 minutes in Medical Marvels exhibition
• 30 minutes Makers Lab Activity
• 30 minutes in our Café Create Coffee shop – a selection of delicious, sweet treats are available to enjoy with our hot drinks selection

Yes, we are using a timed entry system and are operating a one-way system through the centre to ensure that visitors can still see everything but also to avoid the risk of coming into contact with more people than necessary. Please follow the signs on the floor to guide your through the centre. The exit point will be through our coffee shop door and visitors will not be able to go back through the centre once completing their visit.

If there any questions, our staff members will be in uniform and will be able to help you should you require anything from within the centre.

Part of our centre will still be in construction for our CONNECT project and majority of the Ground Floor exhibition will be sealed off while new exhibitions are being constructed during the week. We hope that the wait will be worth it!

Our Medical Marvels exhibition on the 1st floor will be open for our visitors to explore, there is a one way system through the exhibition that visitors will have to adhere to, this ensures that everyone will have a chance to see everything whilst distancing. Please use the wipes and help us wipe down the exhibits once you have finished using them.

Yes, the toilets will be opened for our visitors to use. This will be regularly cleaned throughout the day.

Yes, we are proud to be showing you our brand new space and our new Café Create, we will be operating a limited Light Bite menu with coffee and cake available only for the time being. There will also be online deals you can purchase from our website prior to your visit.

No, the gift shop will not be opened at this time, however there will be a small selection of gifts at the till point.