ACCESS FOR ALL
Dundee Science Centre facilities and displays have been designed with ease of disability access in mind.
It is important to us that all visitors feel welcome. Our friendly team are always on hand to provide assistance and to offer support for the varying needs of all visitors. If you, or a member of your group has a disability, here is some information to help you plan and prepare for your visit.
If you would like more information about our centre, our Familiarisation Guide can be downloaded here.
Your visit to Dundee Science Centre
There are designated disabled parking spaces in the car parks to the front and rear of the building, which has a level entrance. As these car parks are owned by Dundee City Council, we are unable to reserve spaces.
Carers of assisted visitors are admitted free of charge. One carer admitted per assisted visitor, including visitors aged 4 or under. Assisted visitors are admitted at a reduced price with prices being found on the admission prices page. Please bring along carer's badge, or a form of ID to help us process your admission on arrival.
If there is a queue for admission when arriving at the Science Centre, please let a member of staff know if you have any disabilities, and we will offer extra assistance for your entry, while providing you with added information regarding your visit.
Our exhibitions are set over two floors, with lift access to the 1st floor. The ground floor is flat, open plan and accessible for wheelchair users.
Our disabled toilets are situated at the rear of the centre, beside the coffee shop.
Wheelchairs are available for loan at no charge.
Assistance dogs are welcome throughout the centre.
If you have any special access requirements or further questions about the centre, please get in touch before you visit by calling 01382 228800 during opening hours, or by emailing us at .
We have developed sensory packs for visitors to the centre - as pictured above. You can choose from two themes; a dinosaur-themed pack (as shown on the left) and a space-themed (as shown on the right), with the items in the center included in both packs.
If you’d like to borrow our packs during your visit, please just let reception know upon your arrival and they can provide you with one of our backpacks. Alternatively, you can email , and we can have a pack waiting for you on the day of your visit. Packs are currently limited and subject to availability.
Ear defenders are also available for use, which can be collected from reception upon arrival. If you would like to provide us with some feedback, please feel free to contact .
Some items in the Sensory Packs will also be available to purchase in our Gift Shop.
If you’re just looking for a space to relax and a bite to eat, we have an open-plan Coffee Shop, Infusion, at the centre which does not require an admission ticket to visit. If you have any special dietary requirements, please contact us in advance so that we can cater to your needs.
To ensure that our coffee shop area is an open and inclusive space we are happy for our visitors with dietary needs to bring their own food/drink, whilst also having a free bottle and food warming site.
Sensory friendly Hours
Monday 07 October: 9:30am - 12pm
Monday 14 October: 9:30am - 12pm
Thursday 17 October: 9:30am - 12pm (Pamiloo Changing Places toilets available on this date).
This Dundee Science Festival 2019 (05 October - 20 October), we will be running Sensory Friendly Hours at Dundee Science Centre in the morning of the dates above. We work hard to be accessible for all, we're turning down sounds, dimming the lights and taking steps to make the experience less overwhelming for our visitors with autism and sensory conditions. Our new Sensory Packs will also be available to borrow during your visit.
The Pamiloo will be on-site to offer a Changing Places toilet on Thursday 17 October! Changing Places facilities offer a tracking system, hoist and adult changing bench for people with complex care needs. Dundee Science Centre are proud to be working with PAMIS to help make our latest event accessible to more people.
Discounted rates apply for assisted needs day tickets.